The sales team hope that you have found everything you were looking for and that your visit to our website has been completely satisfactory. However, please don’t hesitate to contact us, if you have any comments or suggestions:
Tel. +353 (0)87 669 3331
Email: sales@sew-irish.ie
You can also find Sew Irish | Wild Ireland Haberdashery on Facebook, @sewirishhaberdashery, and Instagram.
Our email is constantly monitored, but you can speak to us by phone Monday to Friday, 9am – 7pm, and Saturdays, 10am – 5pm.
Privacy Policy
This website has recently updated its Privacy Policy to comply with the General Data Protection Regulation (GDPR). Our Privacy Policy sets out how Sew Irish | Wild Ireland Haberdashery uses and protects your information. Users of this site are recommended to familiarise themselves with our Policy here.
Delivery & Dispatch
DELIVERY WITHIN IRELAND IS FREE FOR ORDERS WORTH €50.00 OR MORE.
Free shipping is offered to addresses within the island of Ireland on all orders of €60 or more, not including the €0.75 ‘Packing and Handling Fee’. Offer is conditional on all items being shipped at once. In cases where the customer requests that part of the order is shipped separately, for instance in the case where a backordered or mail order pattern is included and the rest of the order is required urgently, a separate fee may be charged for the additional shipment.
If you need to amend your order in any way after submission, please contact us immediately, either by phone (during office hours) or by email, quoting your order reference.
Please check the delivery address carefully before submitting your order, as we cannot be held responsible for losses due to incorrect addressing. Please always use your Eircode or [in Northern Ireland] your Postcode.
The shipping rates are calculated based on the predicted weight and size of the package. The shipping rate should equate to the cost to us of whichever service we use – courier or An Post. Due to VAT regulations, we now add a separate packing and admin fee of €0.75 to each order to cover the packaging and shoe leather. Our formula isn’t foolproof, and certain combinations of products can result in inaccurate calculations. Where this occurs, and the difference is more than €0.50, we will refund the excess postal charge paid. However, please note that mail-order sewing patterns attract an additional postal charge, as they are shipped from the UK. For further information on delivery costs and timescale, please see ‘Deliveries’.
Please note that, due to changes in VAT accounting procedures following Brexit, we are no longer able to ship to UK addresses other than Northern Ireland.
Sewing Patterns
We now stock a complete collection of Simplicity and Butterick patterns. These patterns will be mailed direct to you from our shop in Miltown Malbay, Co. Clare. Under normal circumstances, you should receive an order for a Simplicity or Butterick pattern within a day or two.
McCalls and Vogue patterns are mail-order items. We don’t hold them in stock, but we order them for you from the UK distributors. These patterns usually arrive in our shop within 10 working days, and will be mailed out as soon as they arrive. Likewise, backordered Simplicity and Butterick patterns. In instances where an order contains other items, we offer the customer the opportunity of having the rest of the order delivered separately, on payment of a €2.95 supplement for postage of the mail order pattern, when it arrives.
Although they are not available to buy from the website, we are also agents for New Look and Burda patterns. The catalogues are available to view in our Miltown Malbay shop. However, if you know the pattern numbers of the designs you are interested in, you can call us on 087 669 3331 and place an order over the phone. Like the McCall’s and Vogue patterns, Burda and New Look patterns are mail order items and usually arrive in our shop within 10 working days.
Sewing Pattern Returns
Unless faulty, sewing patterns cannot be returned. However, Butterick and Simplicity patterns can be exchanged for an alternative size of the same pattern as long as the pattern is returned in its original, folded condition. Vogue, McCall’s, and other mail order brand patterns cannot be returned or exchanged. Pattern sizing varies considerably from ready-to-wear sizing. Please check the pattern-size charts to ensure that you order the correct size.
Availability
Stock availability is indicated on the product page. However, due to off-line sales through the Miltown Malbay shop, there is always a possibility of an item becoming temporarily unavailable. Where this occurs, the customer will usually be refunded for that item immediately, unless the item is expected to arrive within a few days. If something is required urgently, please call 087 669 3331 and we will do our best to help. You will always have the option to cancel your order, if the expected delivery timescale is not acceptable.
Please note that, as a retail site, we generally keep relatively small quantities of products and replenish our stock regularly. We may, at our discretion, place a maximum order quantity on certain items, depending on the current stock level. If you require a large number of a particular product, please contact us in advance and we will be happy to add extra to our next order. If you want to place a bulk order, we may be able to offer a small discount. However, our suppliers all impose a substantial minimum order value, so we will need to add your items to a larger purchase order. Special and bulk orders are likely to take 2-4 weeks.
Offers & Promotions
All offers are subject to availability and are limited to one per customer, unless otherwise stated, and cannot be used in conjunction with any other offer or promotion.
Product details
While we endeavour to keep our product descriptions as accurate and up-to-date as possible, all goods are subject to fluctuations in supply, and we reserve the right to substitute items, on a like-for-like basis, at short notice. Similarly, variations in display and screen resolution mean that colours cannot be guaranteed as accurate and must be regarded for guidance only.
Fabrics
All fabric is priced per metre and sold in increments of 10cm. Dressmaking fabrics are supplied in minimum lengths of 0.5m. If you require a sample of any dressmaking fabric, please send a request by email. A maximum of 4 fabric samples may be requested for free.
Shortages
All orders are carefully checked before dispatch. However, in the event that an item has been omitted or has been supplied in error, please notify us within 14 days of receipt.
Returns
In most cases, if you change your mind or find that you no longer need something, you are welcome to return it for a refund, within 14 days of purchase. Please call or email us as soon as possible to let us know that you will be returning the item. Goods must be returned complete, in saleable condition. Where unwanted items are being returned for a refund, it is the customer’s responsibility to ensure that they are packed in such a way that they cannot be damaged in transit. We cannot refund for unwanted items that are returned in an unsaleable condition due to careless packaging. Please note that, except in rare circumstances, we cannot accept returns of special orders, sewing patterns, or goods sold in cut lengths.
Generally, unless an item is damaged or faulty, the customer will bear the cost of return postage. When returning unwanted items of high value, please consider using an insured shipping method, as refunds will only be made upon safe receipt. In the case of items found to be incorrect, faulty, or damaged in transit, please notify us within 24 hours of receipt. Wild Ireland Haberdashery Ltd will refund the return carriage cost of any item sent in error, or found to be damaged or faulty.
In the case that the value of your order qualifies it for free delivery, please be aware that we may, at our discretion, deduct the original value of shipping from any refund for items returned (unless faulty), if the return of those items brings the total value of the order below the free delivery threshold.
Refunds
All payments and refunds are processed via PayPal or Stripe. For returned items, refunds will generally be processed within one working day of receipt.
Security
This website uses SSL (secure socket layer) encryption to keep details of your transaction secure. Cookies are used on this shopping site to keep track of your shopping cart, but they do not store any personal information. The Wild Ireland Haberdashery Company will not disclose buyers’ information to third parties and does not store any credit card information on this site. All payments are securely processed by PayPal.
VAT
We have been registered for VAT since July 2020. Our VAT registration and EORI number is IE3636445QH.
